Roz called PayPal, and spoke to a general support agent. I spoke with Roz in November and she briefed me on what happened. Instead, Roz Arbel, who runs the site with her husband Nir, heard from users who were unable to send in donations using MasterCard. While hardly profitable, this has been enough to keep the servers running and the software updated for many years.Īnd that was all fine, until the summer of 2015. Without ads or fees, the service relies on the good will of the community to contribute back to keeping Soulseek going. Instead, users can join the network, connect with one another, and share files directly. Soulseek describes itself as “an ad-free, spyware free, just plain free file sharing network for Windows, Mac and Linux.” The passion project of a husband and wife team, Soulseek itself doesn’t host files for users. In addition, we think of Soulseek’s situation as indicative of a larger trend of Web censorship, as websites that haven’t violated any laws are choked of funds-a situation that was disastrous for WikiLeaks and is currently tightening a noose around the electronic neck of. But we’re also concerned: it’s not scalable for EFF to intervene whenever a law-abiding website is shut off from a payment provider (as we have done with an online bookseller and a short story archive ). PayPal did the right thing by restoring Soulseek’s account, and we commend them for that. We got in touch with Paypal and helped convince them to reinstate the network. When its donors were cut off from making payments to Soulseek, the network struggled to figure out what it had done wrong-or even get a response from PayPal to its questions. Soulseek, a peer-to-peer file-sharing network, faced a Kafkaesque battle with PayPal. At least that was the case for one long-standing peer-to-peer network, which had its payment processing shut down after more than 14 years of being a loyal PayPal customer. Does your business follow copyright law to the best of its ability? Not good enough.
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